In search of PBH minutes Day 58
While it might concern some that the model agency for delivery of our state’s mental health services doesn’t have ready access to all of its records, I’m not among them, even with my scant knowledge of the complexities of document management.
“Some of the older files were stored offsite, so it took me sometime to access them myself,” PBH Communications Manager Cyndy Brooks wrote in an email last Friday regarding North Carolina Mental Hope’s request for minutes of board meetings since January 2003. This Monday, Brooks called, and when asked the number of minutes stored offsite said she would need to look into it and get back to me. Apparently it’s taking some time to access those older files once again.
Those of a more suspicious nature might think this is agency stonewalling and might even question why any records from 2003 and later would be preserved as paper only. (At least that’s the assumption since Brooks noted the need to scan some of the files.) But think back to 2003, aka the Dark Ages of Computing when Windows XP ruled the land, the iPod was just in its third generation, and Smartphones just weren’t as smart as they are today. [Read more...]