More on CABHA

Audio of Case Management presentations to the October and November LOC meetings can be listened to or downloaded at: NCMentalHope.org .

Other linkson the site include: Case Management Steering Committee minutes and documents, including PowerPoint presentations to the LOC.
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Same old, same old ...

There are just too many analogies to choose from when it comes to the recent birth of Critical Access Behavioral Health Agencies (CABHA) - immaculate conception (certainly no irreverence intended), "Sherlock Holmes and the Case of The Missing Link," "Poof the Magic Medicaid Definition."

I'm not knowledgeable enough to speak to the merit of CABHA. Nor, despite my best efforts, am I able to speak to its birth. Despite the Division of Medical Assistance's insistence that the creation of this Medicaid definition was an inclusive process, just saying so doesn't make it so. (Read Implementation Update 63 here.)

CABHA was born sometime between the Division of Medical Assistance's reports to the MH/DD/SAS Legislative Oversight Committee's October and November meetings. Minutes of the October 20 meeting of the Case Management Steering Committee, the group logically responsible for the definition, don't mention it. Instead, broad parameters are outlined and it's noted that consensus had not been reached on a number of points

But then, "poof." There it was. Search the DHHS website (which also searches its Divisions) for "Critical Access Community Behavioral Agency," with quotes to search for the exact phrase. Four links are returned, the first dated November 2, the day of implementation.

Tara Larson, Chief Clinical Operations Officer for the DMA, has noted more than once the inclusiveness in the decision making process in her reports to the LOC. Indeed, the DHHS memo announcing CABHA and other changes starts out: "The Department of Health and Human Services (DHHS) and system stakeholders have been discussing for some time the concept of identifying and recognizing provider agencies who deliver a comprehensive array of services."

A better choice of wording would have been "certain system stakeholders." And it's apparent I'm working from a different dictionary when it comes to the word "inclusion."

In pointing to inclusiveness, Larson mentions a July stakeholder meeting attended by more than 300. But asking for input at the beginning of a process doesn't translate to inclusion unless those with mental health diagnoses are invited along for the ride.

I Googled all 51 members of those listed as attending the October 20 Case Management Steering Committee meeting. With the exception of two or three whose affiliation I couldn't quickly determine, committee members were almost all from the public and private health sector, including local health agencies and mental health providers, or from DHHS, DMA, or the Division. I saw no names of advocates I recognized nor names of anyone I know to have a mental health diagnosis. Perhaps, as has been the case before, there was token representation on these committees.

And while at least two advocacy organizations are represented in the 50-plus members listed as attending the last Community Support Steering Committee meeting, including DHHS Deputy Secretary Michael Watson, at a quick glance the same exclusion seems to hold true.

Certainly the budget crisis has meant changes must be made quickly. But the price paid for that speed should not be exclusion of those most affected. At the November LOC meeting describing CABHA, Larson said she had given a two-hour presentation in 15 minutes, apparently to help the committee get back on schedule. Taking as much time as needed would have been better. She again mentioned inclusions and noted that agendas, meeting minutes, and notes from this committee and others were posted on the web. (Perhaps a less passive approach to communications should be used if trying to build consensus.)

I hope HHS Secretary Lanier Cansler and Deputy Secretary Michael Watson understand at a core level the need for inclusion. I hope they are working to correct the continued exclusion that is a hallmark of North Carolina's mental health policies. How distant that exclusion is from a principal finding of NAMI's last "Grading the States" report: For mental health systems to work, they must be consumer and family member driven.

I hope they insist those who serve them share a commitment to inclusion and understand that posting notices and minutes on a website doesn't constitute inclusion. Inclusion is something that must be first recognized as inherently needed and an integral part of progress. Then it must be sought out and built upon.

"When you start changing the rules and requirements, you've got to make sure that not only providers know what's going on, but recipients also need to understand what's going on." Those are Tara Larson's words at November's LOC meeting.

I couldn't have said it better myself.

David Cornwell
Executive Director
NC Mental Hope
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This email was sent to david@ncmentalhope.org by david@ncmentalhope.org.
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