ValueOptions software issues delay Md.'s mental health agency’s reimbursements

A new contractor for the state’s mental health department has come under fire for a host of technical glitches that some mental health providers say has resulted in lost revenue.

The snags with ValueOptions Inc. have resulted in a loss of anywhere between $800 and $50,000 a month for health care providers who want to get paid by the state for treating Medicaid and uninsured patients, said Herbert S. Cromwell, executive director of Community Behavioral Health Association of Maryland. Story continues here ➤